I am an experienced Healthcare Virtual Assistant who has been a Live Scribe for a US-based Optometry clinic for 2 years. With that, I have proven experience in real-time transcription, 50-60 WPM typing skills with excellent accuracy and attention to detail, good listening and communication skills, and can handle multitasking, especially in a fast-paced work environment.
I worked as a Virtual Assistant for a US-based Real Estate account for 2 years (seasonal), tasked with managing the CRMs, calendar, and emails, creating a weekly Newsletter, and cold-calling.
I also have experience in BPO as a Customer Service Representative for 6 months, providing customer support, handling customer inquiries and complaints, guiding customers to troubleshoot technical problems, and collaborating with the technical support team to escalate concerns.
