I am a seasoned professional with over 10 years of experience working remotely as a Virtual Assistant for a U.S.-based real estate company. In this role, I managed social media accounts, scheduled appointments and property showings, handled email communications, and maintained CRMs and databases. I also gained valuable expertise in managing documents for short sales.
Before this, I worked as a Customer Service Representative and Technical Support agent for three years with a U.S.-based satellite TV company. During this time, I resolved billing inquiries, facilitated sales, addressed technical issues, and managed escalations.
