Results-driven Customer Service Representative and compassionate HIPAA-certified
Healthcare Associate with over 3 years of experience supporting medical and DME
(CPAP and supplies) practices through revenue cycle management, executive
assistance, and technical operations. Highly skilled in order processing, insurance
verification, order fulfillment, logistics, tracking shipments, managing patient records,
processing intake forms and internal workflows. Proficient in a wide range of healthcare
systems and productivity tools, including, Availity, Vision Source, Weave, Revolution,
Brightree, One Source, Emdeon, Citrix, BPM, Waystar, RingCentral, Google Workspace,
Microsoft Office and Zoom. Demonstrated ability to handle confidential information with
the highest level of discretion while ensuring compliance with HIPAA regulations.
REMOTE WORK READINESS: Internet: Primary: Converge Fiber 50 Mbps | Backup: Gomo mobile data hotspot
Power Backup: UPS with 2-hour battery | Nearby coworking space as contingency
Equipment: Personal laptop i7 8 Gen | Noise-cancelling headset | HD webcam
Availability: Flexible schedule | Available for US/UK/AU time zones | Open to
graveyard shift
Verified
