Customer Service and Sales Agent
With a solid background in customer service, I have honed my skills in communication, problem-solving, and relationship-building. As a sales agent and mediator, I specialized in understanding client needs, providing tailored solutions, and resolving disputes efficiently. My approach emphasizes empathy, active listening, and ensuring customer satisfaction, which consistently leads to exceeding sales targets and fostering long-term client loyalty.
ESL Teacher (3+ Years)
I have successfully taught children and adults English as a Second Language (ESL), catering to diverse learning styles and proficiency levels. My teaching methods prioritize interactive and engaging lessons, ensuring students improve their speaking, writing, and comprehension skills. I take pride in creating customized lesson plans that promote confidence and fluency, helping students achieve personal and professional goals.
Copyreader and Editor (4+ Years)
As a dedicated copyreader and editor for a college publication, I have spent four years refining my expertise in ensuring content clarity, grammatical precision, and stylistic consistency. My role demanded a keen eye for detail, a strong grasp of language rules, and maintaining the publication's voice and standards. Collaborating with writers and editors has taught me the importance of constructive feedback and teamwork in producing high-quality publications.
Key Skills
- Copyreading and Editing: Grammar, syntax, and style refinement.
- Research and Academic Writing: Assistance with thesis development, essays, and creative projects.
- Creative Arts: Visual storytelling, digital and traditional art, and creative writing.
- Soft Skills: Collaboration, attention to detail, and adaptability.
- Customer Service: Conflict resolution, sales expertise, and client retention.
- Teaching: Curriculum development, interactive lesson planning, and cross-cultural communication.
- Soft Skills: Patience, adaptability, and a results-driven mindset.
Strengths
- Exceptional attention to detail and analytical thinking.
- Strong communication and interpersonal skills
