My name is John Patrick Guaves, and I am 24 years old with 5 years of experience in healthcare. I spent 1 year and 6 months in Customer Service within Credentialing for a U.S. insurance company. Additionally, I have 1 year and 11 months of experience at ARMCO Healthcare Services as a Denials Analyst in Revenue Cycle Management, where I handled tasks like creating appeals, AR collections follow-up, coding denials, resolving denied claims, and posting payments. I also worked for 1 year and 6 months as a Medical Virtual Assistant, where my responsibilities were similar to my previous roles, but with the added responsibility of directly communicating with patients and meeting with providers and practice owners