With over 3 years of experience in email and chat support,
I’m passionate about helping customers by solving problems quickly and effectively.
I focus on providing thoughtful, high-quality support that ensures every customer feels heard and valued.
My goal is always to make sure the customer’s experience is as positive and stress-free as possible.
Tools I use:
Shopify
Gorgias
Shipbob
Microsoft Excel
Canva
Slacks
Career Highlights:
Handled multiple chats, emails and social media.
Resolved 15-20 tickets per hour
Verified
