Operations & Client Support Specialist | CRM, Billing, Logistics & Executive Support

I'm an Operations & Business Support Specialist with 10+ years of experience helping businesses improve operations, customer success, project coordination, and workflow efficiency.

I've supported startups, SaaS companies, and remote teams in operations management, CRM administration, quality assurance, logistics, billing, reporting, and process improvement.

What I can help with:
• Operations Management
• Executive & Administrative Support
• Customer Success
• Project Coordination
• CRM Management
• SOP & Process Documentation
• Workflow Automation
• KPI Reporting
• Billing & Logistics Coordination

Tools I use:
Zoho CRM, Zoho Flow, HubSpot, ClickUp, QuickBooks, Zapier, Kajabi, Flodesk, Zendesk, Asana, Shopify, Microsoft 365, Google Workspace, Slack, and Go High Level.

I'm proactive, detail-oriented, and committed to helping businesses build efficient systems, improve processes, and deliver exceptional customer experiences. I'm looking for a long-term opportunity where I can make a meaningful impact and grow with your team.I’m an operations and client support professional with 10+ years of experience in customer service, billing operations, CRM management, logistics coordination, reporting, and team leadership. I’ve worked with international clients across the US, Canada, Australia, and New Zealand in fast-paced remote environments.

I’m experienced with tools such as Zoho CRM, Zendesk, HubSpot, ClickUp, Asana, QuickBooks, Google Workspace, Slack, Zapier, and Flodesk. My strengths are organization, communication, problem-solving, and managing workflows efficiently while maintaining a high level of client support and operational accuracy.