SALES OPERATIONS & TRAINING ENABLEMENT SPECIALIST10+ Years Experience | Salesforce Expert | Available Part-Time (20-30 hrs/week)I help B2B companies scale their sales operations through CRM optimization, training systems, and process documentation.????????????????????????????????CORE EXPERTISESALESFORCE / CRM ADMINISTRATION- Configure workflows, dashboards, and automated reports- Clean and organize sales data (deduplication, standardization)- Train teams on CRM best practices and create user guides- Maintain data integrity and generate pipeline reports- Troubleshoot issues and provide ongoing admin support
SALES ENABLEMENT & TRAINING- Create sales playbooks with discovery questions, objection handling, and closing strategies- Design onboarding programs for new sales hires- Build LMS content (videos, guides, training modules)- Develop role-play scenarios and coaching resources- Write sales scripts and email templates
OPERATIONS & EXECUTIVE SUPPORT- Sales pipeline management and forecasting- Meeting coordination and calendar management- Process documentation and SOP creation- Presentation design (PowerPoint, Google Slides)- Project management and administrative coordination- Research, competitive analysis, and reporting
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RECENT ACHIEVEMENTS
- Improved sales forecast accuracy by 8% for 100+ account managers at Globe Telecom through Salesforce/Vlocity training and process optimization
- Built scalable training programs driving 30% year-over-year revenue growth at Sun Battledore across 37 staff and 30+ partner locations
- Designed company's first Learning Management System and onboarding ecosystem from scratch, reducing new hire ramp-up time and ensuring sales process consistency
- Managed 440+ high-value accounts generating PHP 21M in gross revenue through strategic account planning and proactive relationship management
- Led go-to-market strategy for flagship retail launch generating PHP 1.74M in sales through influencer marketing and customer experience design
- Secured 26 corporate partnerships generating 569 new members, driving 37% increase in sign-ups at Anytime Fitness
- Raised over PHP 2.7M for housing projects at Habitat for Humanity through strategic fundraising and corporate donor management
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PROFESSIONAL BACKGROUND
PEOPLE ENABLEMENT & STRATEGY MANAGER | Sun Battledore | 2025Built company's first formal training ecosystem, managed partner onboarding across 30+ locations, led GTM strategy for product launches, created sales playbooks and LMS content.
PLATFORM & SYSTEMS TRAINING LEAD | Globe Telecom |-----------Designed Salesforce/Vlocity training for 100+ enterprise account managers, built scalable onboarding ecosystem, improved forecast accuracy by 8%, created training asset library.
PLATINUM RELATIONSHIP MANAGER | Globe Telecom |-----------Managed portfolio of 440+ high-value accounts (PHP 21M annual revenue), maintained 8.4/10 CSAT, subject matter expert for AI-powered virtual assistant development.
NATIONAL CORPORATE ACCOUNT MANAGER | Anytime Fitness Asia |-----------Secured 26 corporate partnerships, implemented nationwide corporate wellness programs, coordinated with franchisees across all Philippine locations.
RESOURCE DEVELOPMENT OFFICER | Habitat for Humanity Philippines |-----------Raised PHP 2.7M through corporate fundraising, secured major gift-in-kind donations (PHP 2M+ total value), managed stakeholder relationships.
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EDUCATION & CERTIFICATIONS
- AWS Partner Accreditation (Technical & Business) - 2022- Learning Design & Evaluation - Ateneo CORD, 2022- Salesforce & Vlocity Platform Training - Globe Telecom,-----------B.S. Business Administration (Export Management) - De La Salle College of Saint Benilde, 2011
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TECHNICAL SKILLS
CRM Systems: Salesforce, Vlocity, HubSpot, Zoho, PipedriveMicrosoft 365: Excel (Advanced), PowerPoint, Word, Outlook, Teams, SharePointGoogle Workspace: Sheets, Slides, Docs, Drive, Meet, CalendarLearning Management: LMS Administration, Articulate, Video CreationProject Management: Asana, Trello, -----------, ClickUpCommunication: Zoom, Slack, Microsoft TeamsDesign: Canva, PowerPoint (Advanced)Analytics: Excel Pivot Tables, Data Visualization, Dashboard Creation
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WHY WORK WITH ME
- 10+ years in B2B SaaS, telecom, and enterprise sales environments- Fast response time (within 2 hours during business hours)- Detail-oriented with clean, organized deliverables- Proactive problem-solver who thinks ahead- Professional communication skills (written and verbal)- Quick learner with new tools and systems- Results-driven focus on business outcomes
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AVAILABILITY & SETUP
Hours: Part-time, 20-30 hours per week (flexible schedule)Location: Las Pinas City, Metro ManilaSetup: Professional home office, stable fiber internet (100+ Mbps), own laptopStart Date: Available immediatelyRate: PHP 650/hour
