Reliable and versatile Chat Support Advisor with a strong background in social media management, e-commerce, and virtual assistance. With hands-on experience from running online businesses and supporting customers through digital platforms, I bring a proven ability to manage chats, resolve concerns, and maintain a positive customer experience in fast-paced environments.
Previously worked as a Media Buyer and Social Media Manager at Missandei, an e-commerce thrift shop, where I handled customer inquiries, managed campaigns, and boosted engagement. I also provided support as a Loan Processor/Agent at Sykes Asia, where accuracy, communication, and attention to detail were key. My entrepreneurial background at Maj99 and Level Lock has further sharpened my skills in customer service, order fulfillment, and digital operations.
Fluent in English and Filipino, with excellent problem-solving abilities, strong organizational skills, and a commitment to providing timely, empathetic support.
