Customer Service Representative with over 8 years of experience in providing exceptional client support and ensuring customer satisfaction. Skilled in handling 40+ calls daily, efficiently resolving client concerns, and maintaining high-quality service standards. Experienced in training new dental agents and recognized as a consistent top performer within the team. Recently gained hands-on experience in appointment setting, demonstrating strong communication, organization, and client relationship management skills suitable for remote or administrative roles.
Known for providing exceptional service to both patients and dental teams, ensuring clear communication and timely resolution of issues. Proficient in using dental software systems and maintaining compliance with HIPAA standards. Committed to delivering high-quality support that enhances patient satisfaction and strengthens provider-patient relationships.
