Experienced and detail-driven Medical Technologist, Sales & Customer Service and Medical Virtual Assistant, bringing over a year of actual clinical and laboratory expertise within the healthcare sector while also exploring the field of healthcare-related and retail customer service for over five years. Well-versed in handling sensitive patient data, managing EHR systems, coordinating with medical professionals, and supporting administrative operations. Possesses strong organizational, communication, and time-management skills, ideally suited for remote work environments.
Proficient in:
- Electronic Health Records (EHR) systems (e.g., Epic, Cerner, Meditech)
- Administrative tools: Microsoft Office Suite, Google Workspace, Trello, Notion
- Communication platforms: Zoom, Slack, Microsoft Teams
- Scheduling & Calendar management
- Medical transcription and documentation
- HIPAA compliance and patient confidentiality protocols
- Customer service and patient support
Combining healthcare knowledge with virtual assistance skills, I am committed to improving efficiency, accuracy, and client satisfaction in a remote healthcare support role.
