I have worked for five years as a Collection Specialist in one of the famous telecommunications in the UK. I have strong negotiation skills, analytical and problem solving abilities. Empathy and professionalism is the key to solving even the most difficult customer which I believe I possess these qualities. I know what is expected of me, such as meeting collection targets and goals. To negotiate payment plans and settlements if necessary. Communicate with debtors via phone email or mail. Maintain quality customer service.
