Customer Service Representative with 3 years of experience in email, chat, and phone support, specializing in e-commerce.
I handle order tracking, refunds, complaints, and general inquiries while maintaining professionalism and empathy. I am detail-oriented, calm under pressure, and experienced in managing high ticket volumes (50–80 inquiries daily) without sacrificing quality.
My goal is simple: resolve issues quickly, protect your brand reputation, and keep customers satisfied and loyal.
Available to start immediately and open to long-term opportunities.