Highly experienced Fraud Specialist with a proven ability to identify and mitigate risks of fraud in the administrative and clerical field. Proven track record of implementing effective strategies and procedures to ensure the safety and security of confidential data. • Meticulous attention to detail and advanced analytical capabilities. • Expertise in document verification. • Skilled in identifying risks, ensuring compliance, and delivering accurate high quality result. • Worked as a customer service representative handling calls and back office tasks for more than 7 years. Skilled in dealing with customers of different types. • Experience in mentoring associates to obtain better quality results by data gathering, critical thinking and working closely together. • Skilled in basic data entry task, cross checking information using Google sheets, Google docs and other communication platform. • 1 year experience in closely supporting sellers in Amazon platform with detail page, customers and account queries. • 1 year experience in sales, reaching daily quota for adding and a line and opening a cable account.
