Highly skilled Customer Service Representative with nearly 5
years of proven success in delivering exceptional support,
resolving client concerns efficiently, and building long-term
customer relationships. Adept at cold calling, telemarketing, and
providing a broad range of virtual assistant services. Known for
professionalism, adaptability, and a results-driven approach in
both customer-facing and administrative roles.
Skills and expertise:Cold calling:
-Gather leads, or set up meetings and calls to gather new leads
Data Entry and Management:
-Maintaining and updating records or databases regularly.
-Familiarity with software such as Microsoft Excel, Google Sheets, input and update to CRM.
Client Communication:
-Respond to emails and calls
-Email to customer to make sure their expectations were met.
Calendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders.
Graphic design for Social media post & contents and blogs.
Administrative Support : I will manage your social media: responds to email, messages and comment. Also perform the post scheduling.
Content Creation/Writing for your social media:
Writing for your blog , your social media post and newsletter.
Social Media Management:
Assist in managing your Social Media platform.
-Create and Schedule posts and contents through content calendar
Here's why you should hire me:
*Proven experience of col calling both outbound and inbound calls.
*Previously worked as a part time Virtual Assistant for 6 months assisting CRM management.
*Working part time for 2 hours from May to November. Tasks includes graphic designing, data entry, CRM management-client flow, create graphics for Social media content.
*Strong knowledge of airbnb, bookings, customer support.
*Proficient with Microsoft Excel, Slack, Trello, Client Flow.
*Highly organized and can multitask
*Strong copywriting, proofreading and content editing and video editing skills.
*Familiarity with a variety of basic office tools.
My ability to take initiative and work independently, while staying true to ethical principles, makes mean invaluable asset to the team.
I am available to work full time from Monday to Friday EST, PST, CST or any time zone. Just send me a message for a discovery call. Ready to make your life easier? Let’s work together!
Verified
