Profile Description
I am a dedicated Dental Virtual Assistant with 4 years of experience in dental billing, claims management, and provider credentialing. I am detail-oriented, organized, and committed to helping dental offices improve workflow, maximize collections, and maintain accurate insurance records.
Dental Billing / Claims Experience
• Claims submission to insurance companies
• Claims creation and processing
• Insurance eligibility and benefits verification
• Payment posting
• Reviewing and fixing claim rejections
• Handling denied claims and claim follow-ups
• Reviewing Explanation of Benefits (EOB) for payments, adjustments, and patient responsibility
• Preparing and submitting appeals
• Insurance claim status follow-up
• Resolving billing discrepancies and claim issues
Credentialing Experience
• Provider credentialing and recredentialing
• Insurance network participation verification (INN/OON)
• Following up with insurance regarding credentialing and contracting
• Requesting fee schedules
• Fee schedule increase requests and follow-ups
• Updating provider and office information
• Maintaining credentialing records and tracking deadlines
• Checking provider accounts in CAQH for re-attestation
• Communicating credentialing updates to offices
Tools / Systems I Have Experience With
• Open Dental
• DentalXChange
• FastAttach
• Oryx
