Hi, I’m Jul, a dedicated professional with a Bachelor of Science degree in Hospitality Management, completed in 2020. Over the past few years, I’ve gained valuable experience in the BPO industry and currently working as a virtual assistant, specializing in healthcare and administrative support.
Professional Highlights:
Customer Support Expertise: Provided exceptional service as a customer support associate for a retail account, managing catalog and online retail inquiries.
Healthcare Experience: Worked as a Patient Care Specialist for a specialty pharmacy in the US, where I scheduled medications and addressed patients' healthcare needs with empathy and efficiency.
Current Role: Supporting patients as a scheduler for a diabetes and endocrinology clinic in Texas. I handle appointment scheduling, and other medical-related concerns with professionalism and attention to detail.
I’m skilled in tools such as Avaya, RingCentral, eClinicalWorks, Google Meet, Microsoft Teams, and Excel, which help me streamline processes and deliver results in dynamic environments.
Beyond Work:
Outside of my professional life, I have a lifelong passion for art. From childhood to college, I’ve actively participated in poster-making and digital art competitions. My creative side has led me to explore digital art forms, including wall art, party printables, and cliparts. While I once ran an Etsy shop showcasing my designs, I’ve since shifted my focus to pursuing new professional opportunities.
I’m always eager to connect with like-minded individuals and explore opportunities where I can apply my skills, creativity, and dedication to make a positive impact.
