Customer Service Skills
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*Excellent communication skills (both written and verbal).
*Strong problem-solving abilities and attention to detail.
*Empathy and patience when dealing with customers.
*Ability to manage time effectively and handle multiple tasks.
*Proficiency in CRM software and customer support tools.
*Conflict resolution and de-escalation skills.
SEO SKILLS:
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*In-depth knowledge of SEO tools (e.g., SEMrush, Ahrefs, Moz).
*Strong understanding of on-page and off-page SEO techniques.
*Technical SEO proficiency (e.g., HTML, CSS, website performance optimization).
*Analytical mindset with the ability to interpret data and derive actionable insights.
*Strong communication skills for collaborating with content creators, developers, and marketing teams.
