I bring a solid background in property management, having supported both short-term and long-term rental operations for United Kingdom-based clients for more than 80 properties.
Detail-oriented and client-focused Virtual Assistant with
proven expertise in customer service and property management. Skilled in
overseeing both short-term and long-term rental operations, with hands-on
experience in guest relations, arrival coordination, OTA platform management, occupancy report, and ensuring compliance with booking and company policies.
I also have strong administrative skills, particularly in email management, reservation systems, and client follow-ups.
I also bring over two years of professional experience as a Front Office – Concierge Associate.
Adept at streamlining daily operations while maintaining exceptional service standards. Known for a proactive approach, strong communication skills, and the ability to resolve issues efficiently in fast-paced, service-oriented environments.
Excellent communication and interpersonal skills and have a positive attitude towards challenge.
