Objectives
• To work in a dynamic professional environment with a growing organization and utilize my
creativity and innovative thinking for the benefit of the organization and myself.
• To obtain a challenging leadership position applying creative problem solving and lean
management skills with a growing company
Working Experience:
Customer Resolution Agent/Customer Service Associate
? Assist escalated concern and give resolution based on the prescribed by company.
? Analyze the problem and give best recommendation for customer happiness.
? Serves customers by providing product and services information and resolving product and service
problems.
? Attract potential customers by answering products and service questions and account information.
? Can analyze difficult situation ang give best resolution to customer satisfaction.
? Answering customer inquiry at e-platform
? Coordinate with the dealer for the documentation.
? Assist dealer ( Sm Appliances,Abenson and etc.) via viber inquiries.
? Book a service for customers.
? CSR main task to offer a full range of customer service assigned Employees Client, by phone, email and
viber. Offer customer service should be highest polite and quality.
? Data input including customer info.
? Take full responsibility and required action for the assigned tasks.
? Understand meet and exceed targets set by TL different clients/project.
Admin Assistant
E2m4 Enterprises Inc.
Merville Subdivision, Paranaque City
May 2020 to July 2021
Job Description:
• Undertake proper maintenance and prompt repair of company equipment and properties
(aircon, telephone system, generator set, etc.)
• Canvass and procure office supplies and services from suppliers
• Manage petty cash and process authorized reimbursements
• Assists the Payroll Officer in all government mandated and company-initiated benefits
administration; • Assists in processing of loans and claims (SSS/HDMF);
• Assists in monthly payment and posting of government mandated benefits.
• Monitors documents for transaction with government offices (SSS/PHIC/HDMF/BIR); •
Encodes newly hired employees to the biometric system and extraction of raw data from
biometrics; • Facilitate timely issuance of pay slips.
• Informs immediate superior and addresses any discrepancies/misconduct in timekeeping
incurred by employees for immediate action.
• Encoding of Daily Sales (checking the correct sales and receipts)
• Encoding Monthly Inventory (analyzing sales report and inventory and purchase
orders) • Filling of Sales Invoices and Delivery Receipts.
• Encoding of Daily Time Record of Staff.
• Filling of Taxes and BIR Reports.
• Filling of Sales Invoice.
• Answering Customer concerns.
• Answering of inquiry of Suppliers.
• Bank Account monitoring.
• Checking of Incoming and outcoming Cheques.
• Responsible for liquidation
• Daily Cash in Bank Monitoring amount.
• Check voucher of Sales Invoice.
• Securing of 2307 Documents and amount.
• Direct reporting to the president.
• Direct coordinate to Store Supervisor and Sales Coordinator of Supplier.
Teacher Social Science
Colegio Nuestra Seniora De Gudalupe
Putatan, Muntinlupa
September 2019 to May 2020
• Junior Social Science Teacher (Grade 7 and /grade 10)
• Primary Social Science Teacher (Grade2,3,4,5 and 6)
• Primary Values Teacher (Grade2 and grade 3)
• Responsible for paperwork tasks
Admin Assistant
Kids with Purpose International Inc.
Cupang, Muntinlupa
April 2019 to July 2019
• Mange Petty Cash and Reimbursement per Department
• Responsible for budget distribution per Department
• Check and bank Monitoring Daily.
• Checking of incoming and outcoming checks.
• Monitoring of donation thru (paypal,Gcash or Bank
account) • Answering Email of volunteer and sponsor.
• Direct report to the President, Vice President, and Accounting
Head. • Supervising of staff.
• Checking of daily record of staff.
• Filling of documents
• Encoding of receipts and daily expenses.
Teacher
Kids with Purpose International Inc.
Cupang, Muntinlupa City
May2018 to April 2019
• Junior Social Science Teacher Grade 10
• Primary Social science Teacher (Grade2,4,5 and 6 )
• Primary Values Teacher
• Primary MAPEH Teacher
• Responsible to report every quarterly the behavior of
students. • Responsible for paperwork tasks
Transport Assistant
AAI Worldwide Logistics
November 2017 to March 2018
Sucat, Muntinlupa City
• Checking delivery receipts import and export.
• Encoding of Delivery information
• Communicate and cooperate with supervisors and coworkers
• Follow quality service standards and comply with procedures, rules and
regulations • Prepare and submit contractor timesheets.
• verifying shipment documentation
• Evaluate, manage and monitor drivers
• Documentation of Delivery Receipts
Marketing Assistant
Insular- Home Credit
August 2016 to September 2017
Alabang, Muntilupa City
• Prepares materials such as brochures flyers etc. for seminars, trade fairs and
• other activities.
• Assist the marketing officer during the booth manning, seminars and other
• activities.
• Introduce and explain product offerings to clients during booth manning and encode data generated from field
activities.
• Answering customer concerns.
• Managing of Statement of Account
• Processing of Loan of client.
• Releasing of loan check to clients.
• Reporting and updating of Loan summary directly to the Head Department.
• Encoding of client information.
• Monitoring of quota per Relationship Manager.
• Documentation of client information.
• Documentation of soft and hard copy of client sheet.
