Operations & Administrative Virtual Assistant | Executive Support | CRM Management | Customer Success | SOP Documentation | AI Productivity

I'm an Operations & Administrative Virtual Assistant with over 5 years of experience supporting U.S.-based businesses in administrative support, operations, customer service, and insurance.

I specialize in helping business owners stay organized by managing daily operations, customer communications, CRM systems, documentation, email and calendar management, SOP creation, workflow coordination, and process improvements.

I enjoy creating structure in fast-moving environments and making sure nothing falls through the cracks. Whether I'm organizing data, improving workflows, coordinating projects, or supporting executives, I bring reliability, initiative, and attention to detail to every task.

I'm proficient in Google Workspace, Microsoft Office, Slack, Asana, ClickUp, HubSpot, ChatGPT, Canva, and various CRM platforms. I'm also passionate about learning new systems and using AI tools to improve productivity and efficiency.

If you're looking for someone who takes ownership, communicates well, and genuinely enjoys helping businesses run smoothly, I'd love to be part of your team.