A dedicated remote support professional with over a year of hands-on experience delivering efficient, empathetic service from a home-based setup. Skilled in leveraging Microsoft Excel, Zendesk, Notion, Salesforce, Slack, and Microsoft Teams to streamline workflows, resolve customer inquiries, and drive satisfaction. Grounded in a two-year undergraduate study of Sociology, I bring strong interpersonal insight and data-driven problem solving to every task.
