Customer Service Specialist with over 2 years of experience delivering exceptional service in fast-paced environments and I have a year of experience as a Telemarketer in Real Estate. Skilled in conflict resolution, active listening, and providing timely solutions to customer inquiries. Adept at using CRM systems and handling high call volumes while maintaining a professional and positive attitude. Consistently achieved customer satisfaction scores of 95% or higher, and managed over 100 customer interactions per day. Passionate about fostering strong relationships and ensuring every customer’s needs are met with care and efficiency. Now seeking to leverage my expertise in a client-facing role to contribute to a customer-focused team.
