A detail-oriented IT professional with experience in Quality Assurance, system monitoring, and technical support. Skilled in ensuring the stability and performance of infrastructure and applications through proactive monitoring, troubleshooting, and collaboration with cross-functional teams. Experienced in conducting various types of testing, including regression, smoke, and user acceptance, to validate system changes and ensure seamless releases. Committed to continuous learning and improvement, leveraging strong analytical and problem-solving skills to drive efficiency and excellence in the software development process. Eager to contribute to a dynamic team where I can support system performance, resolve technical issues, and deliver high-quality results.