Hi, I’m Jennie Lou Austria, a results-driven Virtual Assistant with a background in Business Management, specializing in E-commerce Operations, Funnel & Email Systems, and HR Administrative Support.
I help business owners and growing teams streamline daily operations, enhance customer experience, and maintain organized workflows, allowing them to focus on scaling their business with confidence.
My expertise includes Shopify store management, product listing, order processing, customer support, and theme customization, ensuring e-commerce stores are both functional and visually aligned with the brand. I also support sales funnels and email marketing systems using GoHighLevel and -----------, assisting with funnel setup, email design, automation, and system organization for clarity and efficiency.
In addition, I provide HR administrative assistance, including documentation management, recruitment coordination, record keeping, and internal process support—bringing structure, consistency, and professionalism to remote teams.
I’ve been involved in online selling since the age of 14, giving me a strong foundation in e-commerce workflows, customer communication, and digital operations. I am highly organized, detail-oriented, and comfortable working independently in a remote environment. I value accuracy, clear communication, and consistently delivering high-quality work.
I am best suited for business owners, e-commerce brands, and coaches seeking a reliable, long-term Virtual Assistant who can manage responsibilities with professionalism and discretion.
If you’re looking for a skilled VA who understands systems, respects deadlines, and contributes to operational stability, I would be glad to support your business.
