I am Gerald, a dedicated professional with over five years of experience working with US and Australian clients in customer service, sales, and recruitment. My expertise includes handling inbound and outbound calls, chats, and emails while consistently delivering excellent customer experiences.
In my recent role as a healthcare recruiter, I specialized in cold calling, engaging with potential candidates, highlighting job benefits, and assisting them in completing necessary documentation. Prior to this, I worked as a call center agent for US and Australian companies, where I honed my ability to connect with people, build rapport, and exceed sales targets—earning recognition as a top-performing agent.
Although I do not have direct experience in real estate, I hold a Bachelor of Science in Architecture, fueling my passion for the industry. My background includes working with construction professionals such as architects, engineers, and clients, giving me familiarity with real estate development terminologies and processes.
I am eager to transition into a full-time real estate role, where I can apply my strong communication skills, customer-centric approach, and commitment to excellence. My ability to adapt, build relationships, and deliver results makes me confident that I can thrive in this field. I am excited about the opportunity to grow in a real estate career and contribute meaningfully to your team.