Dedicated and empathetic Customer Service professional with 2 years of experience providing exceptional support across various channels, including email and phone. Proven ability to actively listen to customer needs, resolve issues efficiently and effectively, and build positive relationships. Skilled in Problem Solving, Active Listening and Clear Communication. Proficient in using customer service software and CRM systems. Committed to providing prompt, courteous, and helpful assistance to ensure customer satisfaction. Available for Full-Time or Part-Time work, preferably in the evenings PHT. Eager to leverage my skills to contribute to your customer support team.