Hi! I’m Anie Grace Garcia, a dedicated, detail-oriented Virtual Assistant specializing in Healthcare Support, Dental Insurance Verification and eCommerce Operations.
Built on a foundation of strong work values and absolute integrity, I help U.S.-based clients and international teams streamline operations, maintain flawless records, and deliver exceptional customer experiences.
Key Areas of Expertise:
*HIPAA-Compliant Healthcare Support: Expert in handling sensitive patient data with strict confidentiality. Proficient in confirming eligibility, breakdown of benefits (deductibles, maximums, frequencies), and accurately updating patients records in major PMS systems (CareStack, Open Dental, and Eaglesoft) to minimize claim denials.
*Content Moderation & Compliance: Experienced in enforcing community guidelines with strict compliance to specific platform policies. Skilled at maintaining digital safety, reviewing user-generated content, and making precise, high-integrity decisions under tight guidelines.
*eCommerce & CRM Support: Experienced in managing Shopify and Amazon operations, order tracking, returns, over the phone supports and resolving customer inquiries efficiently via Zendesk, CRM 360 and more.
I am a proactive independent worker equipped with a technically reliable remote setup, ensuring uninterrupted service. If you are looking for a trustworthy, high integrity partner to protect your data, enforce your policies, and keep your operations running smoothly, let’s connect!
