Hi! My name is Minnelli Fernandez. I've worked in the medical insurance industry for 3 years assisting health care professionals and policyholders regarding plan coverage, prior authorization, and prescription drug plans. I've also worked in the Pharmacovigilance Industry for 7 years, performing safety surveillance for Post-market and clinical trials of multiple sclerosis and oncology medications. My areas of expertise are Data Entry, Clinical Coverage Review and coordination of benefits, Patient Chart Review, Insurance Verification, Order processing and tracking, MedDRA coding, Whodd coding, and email management. I was promoted to be one of the team leads focusing primarily on Triage processes. Several times, I was recognized for going above and beyond and providing excellent customer service. One of my strong suits is familiarity with medical terminologies as I have a medical background. I finished my Bachelor's degree in Nursing and am a Licensed Nurse in the Philippines.