A seasoned professional with over 10 years of experience in Quality Analysis, Data Reporting, and Social Media Management. Adept at leveraging advanced Excel and automation tools like Power BI, VBA, and CallMiner to streamline processes and deliver actionable insights. Skilled in creating and optimizing marketing campaigns, including Meta Ads and ManyChat automations, to enhance client engagement and drive conversions. Experienced in web development, creative marketing, and CRM management with a proven ability to collaborate effectively with teams and stakeholders. Certified in Social Media Marketing, Facebook Ads, and Full-Stack Web Development, bringing a comprehensive skill set to any dynamic and results-driven environment.
