With a foundation in IT from the University of the East, Currently working as a Junior Associate Support Engineer at CEVA Logistics, assisting CMA-CGM end users with technical issues and system access. We manage tools like Active Directory, Azure Portal, and M365, and handle ticket resolution through ServiceNow.
Previously, at Kaisa Consulting, I developed my technical support skills, managing Manage Engine Ticketing System and monitoring virtual data centers. I’ve also contributed to web development projects for education and e-commerce, showcasing a practical approach to solving challenges.
I’m passionate about using technology to create efficient solutions and provide excellent support.
