A dedicated and results-driven Billing Specialist with over 4 years of experience in both dental and medical billing. I am known for representing healthcare providers in claim follow-ups, resolving denials, and ensuring accurate, timely reimbursements. My expertise lies in efficient claim management, strengthening provider revenue, and maintaining strong, professional relationships with insurance companies.
Core Skills & Expertise
• Provider Representation – Confidently communicate with insurance companies on behalf of providers to ensure successful claim resolution.
• Denial Management – Identify root causes of denials and take corrective action to maximize reimbursements and reduce delays.
• Claims Follow-Up – Consistently track and follow up on outstanding claims to ensure timely payment.
• Problem-Solving – Strong analytical skills to resolve billing issues and improve overall claim accuracy and efficiency.
• Interpersonal Communication – Build strong rapport with insurance representatives, providers, and patients to ensure smooth processing and collaboration.
Front Desk Dental Virtual Assistant
As a Front Desk Dental Virtual Assistant, I supported daily front-end operations and patient coordination, including:
• Scheduling and managing patient appointments
• Entering and updating patient data accurately in the system
• Making follow-up calls for recalls, planned but unscheduled appointments, and broken/missed visits
• Discussing treatment plans and conducting financial conversations with patients
• Running daily reports such as Daily Payments and production summaries
• Verifying eligibility and providing full and short benefit breakdowns
• Following up with patients through emails and text messages to ensure continuity of care
Insurance verifier
•short and full breakdown of pt insurance benefits
TOOLS AND SYSTEMS
•OPEN DENTAL
•AdvanceAMD
•ASPRODENTAL
•VYNE
•ECW
•AMD
•FLEX
•FAST ATTACH
My combined experience in both front-end and back-end operations has given me a well-rounded understanding of how a dental practice runs from start to finish. From patient communication and scheduling to insurance billing, claims follow-up, and denial resolution, I bring efficiency, professionalism, and reliability to every role I take on. I am adaptable, detail-oriented, and committed to supporting both providers and patients through excellent service and strong administrative support.
