Hello, I'm Leslie Jane Lopes, a dedicated and detail-oriented professional with experience in customer service, team leadership, operations coordination, and administrative support.
I previously worked as an Operations Coordinator in the restaurant industry, where I managed employee records, customer service concerns, sanitation compliance, financial KPI monitoring, meeting coordination, and report preparation. This role strengthened my organizational, communication, and problem-solving skills in a fast-paced environment.
I also have experience coordinating restaurant construction projects, including arranging plans, coordinating with suppliers and contractors, monitoring equipment requirements, and ensuring project timelines were met.
In addition, I have experience in data management, administrative tasks, and business operations, making me highly adaptable to virtual support roles.
Key Skills:
• Data Entry and Data Management
• Administrative Support
• Customer Service
• Team Leadership and Coordination
• Operations Management
• KPI Monitoring and Reporting
• Scheduling and Calendar Management
• Document Preparation and Record Keeping
• Microsoft Office (Excel, Word, PowerPoint)
• Google Workspace (Docs, Sheets, Drive)
• Attention to Detail and Time Management
• Project Coordination
• Bookkeeping Support
I am committed to delivering accurate, efficient, and high-quality work while maintaining professionalism and confidentiality. I am eager to support businesses and professionals by helping streamline operations and achieve their goals.
