I have several years of experience in customer service and support, assisting businesses behind the scenes and helping ensure their customers receive the support they need, I have also handled subscription inquiries, billing concerns, and escalations, always making sure that customers receive timely, accurate, and professional assistance. I’m comfortable handling different types of customer concerns and always aim to provide solutions while maintaining a positive customer experience.
Skills:
Customer Service<8efe80624d780eba0c6493ec45140364>;Email Support
Live Chat Support
Phone Support
Zendesk
Salesforce CRM
ERP Systems
Data Entry
Administrative Support
Order Processing
Billing Support
Documentation
Microsoft Office
Google Workspace
Calendar Management
Problem Resolution
Time Management
