A seasoned remote professional with over eight years of comprehensive experience in customer success, digital operations, and virtual assistance. My background includes over four years of rigorous training within the BPO industry—spanning one year of voice solutions and over three years of high-volume live chat support.Following a successful transition to a permanent work-from-home setup in 2020, I have spent the last four years providing dedicated virtual assistance to a US-based client. In this role, I specialize in non-voice operations, managing social media channels, executing targeted cold email campaigns, maintaining CRM databases, and performing data scraping via Google to drive lead generation. I bring a proven track record of adaptability, efficiency, and seamless client communication to any remote team.
