With over 10 years of experience in the BPO industry, I bring strong expertise in customer service, guest communication, and property operations. My career includes 5 years as a Customer Service Representative handling phone, chat, and email support, 3 years as an Airbnb Support Ambassador, and 2 years as a Team Lead at Sonder.I also served as a Virtual Assistant for STR operations in Dubai, coordinating bookings, calendars, and cleaner documentation.
