A dedicated professional with over 5 years of experience in the Business Process Outsourcing Industry. Specializing in Technical, and in both B2B and B2C Sales. I've excelled in roles as a Technical Support Specialist, Sales and Billing Specialist, Data Entry Specialist, and Customer Service Representative, consistently maintaining high satisfaction ratings.
As a Technical Support Specialist and Customer Service Specialist, I bring a proactive approach to remote support and client engagement, showcasing adaptability, high motivation, and ease of training in team environments with minimal supervision.
Key Skills:
-B2B and B2C Sales
-Data Entry
-Customer Service
-Email Inbox Management
-Calendar Management
-Itinerary Arrangement
Tools & Software Proficiency:
Salesforce
Einstein 360
Arlo 360
Microsoft Teams
Google Workspace
Microsoft Excel
Office 360
What Sets Me Apart:
I am committed to delivering quality service at a very reasonable rate. If you're looking for a dedicated professional who can handle diverse responsibilities effectively and bring value without breaking the bank, I'm here for you. Let's connect and explore how my skills can contribute to your projects.