Hi, I’m Paula De La Cruz, I’m a proud working mom, married for almost 10 years. I bring over 7 years of experience as a Senior HR and Administrative Officer at a creative advertising agency, where I worked directly with the CEO. In this role, I was responsible for overseeing recruitment, onboarding, payroll processing, invoice management, accounts receivables, vendor accreditation, and employee engagement. Additionally, I handled both personal and professional tasks for the CEO.
Before my promotion to Senior HR and Administrative Officer, I worked as an HR Executive Associate within the same agency. During this time, I honed my skills in coordinating events such as orientations and training sessions, and collaborated closely with the finance department on payroll and benefits. My ability to manage multiple tasks while maintaining confidentiality was key in ensuring efficient workflows and smooth operations.
Prior to this, I gained valuable experience as a Front Line Associate in the financial services industry for 8 years. There, I was responsible for money transfers, airline ticketing, and currency exchange, all while ensuring strict compliance with policies and procedures. Accuracy was critical, particularly in submitting end-of-day reports, which required careful attention to avoid discrepancies. This experience helped me develop exceptional customer service skills and a strong ability to solve problems efficiently.
Earlier in my career, I also worked in administrative roles that included data entry, record-keeping, mail management, and general office support. These positions taught me the importance of organization, attention to detail, and effective time management—skills that are central to my work today.
Now, I’m eager to explore new opportunities in a dynamic and innovative environment, where I can apply my skills and experience. I'm particularly drawn to remote work because of the flexibility it offers in supporting my family.
I’m excited about the opportunity to bring my skills, professionalism, and dedication to your team. Thank you for considering my application, and I look forward to the possibility of contributing to your organization.
