I am an experienced professional with a strong background in technical support and IT support, Assisting end-users, troubleshoot issues, and maintain system functionality. My expertise includes diagnosing hardware and software problems, providing hands-on solutions, and ensuring smooth operations for both individual users and teams while making sure to document each transactions via Ticketing tools. In my current role as an Executive Assistant, I combine my technical skills with organizational and administrative support, managing schedules, coordinating projects, and assisting with daily operations to ensure efficiency and seamless workflow. My ability to bridge technical solutions with business needs allows me to contribute effectively to various teams and maintain a high level of support and communication.