Detail-oriented professional with experience in Australian mortgage processing, administration, and customer service. Skilled in managing loan applications from submission to settlement, reviewing client documents, following up on outstanding requirements, lodging applications to ApplyOnline, and coordinating with clients, lenders, and solicitors.
Knowledgeable in using Quickli, pricing requests, valuations, and Mercury CRM systems. Backed by over 4 years of experience in customer service, sales, and administrative support, with strong communication, problem-solving, and organizational skills.
