Skilled in email & chat support, team coordination, and e-commerce operations with advanced knowledge of Zendesk, plus hands-on experience with Freshdesk, Lark, Notion, Slack, Canva, & Google Workspace. I help businesses optimize workflows, improve customer experience, and manage day-to-day tasks. Experienced in client success, operations, & virtual assistance. I'm comfortable working in fast-paced environments, working with start-up companies, & knows how to adapt when priorities change. My main goal is to always provide practical solutions & maintain clear communication, making sure tasks are handled efficiently without compromising quality.