I'm an IT Specialist with extensive experience in IT Asset Management, Microsoft Email Administration, and network solution design and implementation. I provide technical support for small and medium-sized businesses, helping them with their IT-related needs.
I specialize in:
• Network Design and Implementation: Designing, implementing, maintaining, supporting, and consulting on network infrastructure for clients.
• IT Support: Deploying laptops, troubleshooting issues, and setting up laptops, printers, and email accounts.
• Network Infrastructure Maintenance: Maintaining and enhancing internal network infrastructure.
• IT Asset Management: Managing IT assets, including laptop deployment and retrieval.
• Network Administration: Administering firewalls, wireless LAN controllers (WLC), access points (AP), switches, and routers for both internal and client infrastructure.
• Microsoft 365 E3 Administration: Managing email account creation and license purchasing for Microsoft 365 E3.
• ISO 27001 Compliance: Collaborating in drafting, reviewing, and editing ISO 27001 Information Security standards, ensuring precision and compliance.
• Project Management Support: Preparing project timelines, scheduling and facilitating meetings, and taking minutes.
I’m dedicated to providing effective IT solutions and support to ensure smooth and efficient operations for the businesses I work with.