Administrative Assistant | Former IT Helpdesk (Tier 2) | Tech-Savvy & Creatively Driven
I’m an adaptable and detail-oriented Administrative Assistant with a solid foundation in IT, backed by over two years of experience in Tier 2 Helpdesk Support. I’ve helped users resolve technical issues efficiently, managed support tickets, and collaborated with internal IT teams to improve systems and user satisfaction.
With a strong problem-solving mindset and a passion for continuous learning, I enjoy finding smart, practical solutions to challenges. Outside of my admin and IT responsibilities, I have a creative side—I’m knowledgeable in image and video editing tools, which I regularly explore as a hobby.
I thrive in dynamic environments and bring both tech-savviness and creativity to every task I take on.
