Seasoned manager of operations, with intensive and experience in client relations and performance achievement. Collaborative and Innovative, with proven expertise in business transformation which helps create analysis and innovation on improving processes and active workflow.
I also have a proven expertise in Training and Development as I was a Training Manager for two years before moving to operations. WE help transition employees from training to operations and equip them with the right training to be successful until 90 days from hiring.
Employee retention and engagement is one of the areas I excel the most as I have been proven to device mechanisms that identifies early warning signs for employee engagement and satisfaction.