I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. I have 4 years of experience in customer service in the BPO industry.

I've worked at 2 different companies in BPO, and my most recent handled account is a financial account as an email/chat support agent for 2 years, resolving the problems with high-profile customers to maintain relationships and increase the return customer base and enhanced customer satisfaction by implementing efficient problem-solving techniques and providing personalized assistance.