Experienced Executive Virtual Assistant | Admin Support | AI-Savvy | Customer Service Background
Hi! I'm Mary, a Virtual Assistant with over 5 years of combined experience in executive support and customer service. I help business owners and executives stay organized, on top of their priorities, and free to focus on the bigger picture.
What I bring to the table:
✅ Inbox & calendar management, scheduling, and meeting coordination
✅ Invoicing and billing support (Square, Billtrust)
✅ Affiliate, sponsor, and partner relationship management, including outreach and follow-ups
✅ Project and task coordination (Asana, ClickUp)
✅ Comfortable using AI tools (ChatGPT, Claude) to speed up SOPs, reports, and workflows, always reviewed for accuracy
✅ Social media support and basic graphic design (Canva, Adobe Illustrator)
✅ E-commerce and marketing support (Shopify, WordPress, MailerLite)
Background:
Most recently, I worked as an Executive Virtual Assistant at a fast-moving organization, managing day-to-day operations, affiliate outreach, and sponsor relationships end to end. Before that, I spent several years in customer service (Concentrix, Alorica), handling escalations and billing disputes for both corporate and healthcare clients, I was recognized as Top Advisor for Service Email with 108% attainment.
I'm proactive, resourceful, and don't need much hand-holding, point me toward a task or a new tool, and I'll figure it out. I'm looking for an executive or team I can support long-term, someone who needs a reliable second brain handling the details so they can focus on what matters most.
Available to work flexible hours, including US-aligned shifts.
