In my previous employer, I was responsible for managing shipments throughout the United States using advanced tracking systems to track shipments, provide immediate updates, and resolve any issues that arise during pickup and delivery. I do outbound calls to gather tracking updates and to confirmed the missing information about the load. Also, I assisted drivers on their problem by creating escalations. I work closely with carriers, shipping teams, and customers to ensure all shipments are picked up and delivered as scheduled and to communicate effectively about delays or schedule changes. My attention to detail and problem-solving are key to effective management.
Verified
