BPO Project Management and Phone Sales / Automotive

Project Management Skills
Extensive Supervisory and Managerial Skills
Extensive Sales and Customer Escalation Experience
Extensive Experience in dealing with Customer Service situations
People Development and Coaching Skills
Computer Skills (Windows Office: Outlook, Power Point, Excel, Word)
Lead Trainer Skills
Strong English communication skills both oral and written
Data Analysis Skills
Above average Automotive and Consumer Electronics product knowledge