Customer service professional with experience handling phone, email, chat, and social media support. Skilled in customer communication, problem-solving, order management, billing support, and technical troubleshooting. Known for providing professional service, resolving concerns efficiently, and building positive customer relationships in fast-paced environments.
Professional Skills
• Customer Service
• Inbound Calls
• Email Support
• Chat Support
• Social Media Support
• Social Media Management
Industry Expertise
• Retail / E-commerce
• Meta Business Suite
Tools & Software
• Shopify
• Quo
• Freshdesk
• Zendesk
• Gorgias
• Google Workspace
