With 4 years of experience in customer service and client support, my strongest skill iscommunication and relationship management. I specialize in handling follow-ups, casecoordination, and maintaining accurate records using CRM tools such as HubSpot andZendesk. My background at Wells Fargo and Accenture helped me consistently resolveconcerns efficiently while delivering a positive client experience in fast-paced environments. Ibring strong organization, proactive follow-up, and administrative support skills that canhelp drive smooth enrollment processes and student engagement.